Legal
Privacy policy
This page explains what Local Loop IT collects when you use lloopit.com, and how we use it. It is written for a small local business, not a consumer app.
Who we are
Local Loop IT is operated by John Nelms in Corsicana, Texas. Questions about this policy can go to support@lloopit.com or (857) 376-6849.
Information you give us
If you submit a contact or quote form, we receive the name, business, email, phone, and message you enter, plus the page you sent it from. We use that information to answer you and to follow up on the work you asked about. We do not sell it, and we do not put it on a shared marketing list.
If you email or call us, we keep the usual records of that conversation so we can do the work.
Information the site collects on its own
For site analytics we log your IP address, an approximate location derived from that IP, the pages you visit on lloopit.com, and a first-party visitor identifier. Location is looked up on our own server from a local database (DB-IP Lite); your IP address is not sent to a third-party analytics or advertising company. This data is kept internal and is never sold.
Our hosting provider may also record standard server logs (for example, IP address, browser type, and the page requested) to operate and secure the site. We do not run a separate advertising tracker on these pages.
Voice assistant
The optional “Talk to Lou” assistant on this site is a voice widget. If you choose to use it, your browser will ask for microphone access, and the audio of that conversation is processed so the assistant can reply. You can decline the permission or simply not start a session. Do not read payment card numbers, passwords, or other sensitive secrets into the assistant.
Cookies
We store a first-party visitor identifier in your browser (in local storage, with a cookie as a fallback) so we can tell first-time visitors from returning visitors. It is a random value, it stays on your device, and it is not used for advertising. We also use only what is needed to run the site and the voice widget, if you start it. You can block cookies in your browser; the public pages will still work, though returning-visitor counts may not.
How long we keep it
Form submissions and project email are kept as long as we need them to do the work and keep ordinary business records, then deleted or archived with the rest of our files.
Sharing
We share information with service providers who host this site or help us answer you, and only as needed for that job. We will also share information if the law requires it.
Children
This site is meant for businesses and adults. We do not knowingly collect information from children.
Changes
If we change this policy in a material way, we will update this page and the date below.
Last updated November 10, 2026.